Before launching Tomatillo Design, I spent my entire career in the nonprofit world. These days, I work most often with small-to-medium-sized nonprofits, whether they are all-volunteer operations or have a handful of staff members. Just over the last year, for example, I’ve worked with a statewide association, a major university, several different advocacy organizations, individual consultants, and many more. Whatever the size and shape of your organization, I’d love to learn more about what you need and how I can help. Check out my portfolio to see an overview of my clients from the past few years.
Yes, it’s just me! I have purposefully kept my business focused so that I can provide the best possible experience for my clients. I do all of the website design, development and support myself. This approach yields two powerful benefits for clients. First, this helps me keep costs low; many of my clients could not have afforded the higher prices of larger agencies and marketing firms. Second, my approach means that clients are always interacting directly with me. No one is ever handed off or put on hold with third-party customer support. When I work with a client, they know who they will be interacting with for the duration of the project.
Most projects run $6,500 to $9,500, depending on the package. My Services page lists exactly what each one includes. Larger or unusual projects get a custom quote, and I’m happy to give you a ballpark early on.
It depends on the scope of the project and on how quickly your content comes together. A first draft is usually ready within several weeks of our first meeting, and from there the pace is mostly set by feedback and new content. Starting on content early is the single best way to speed things up.
Yes. I’m based in Durham, NC, and many of my clients are elsewhere, from South Carolina to Montana, Arizona, and Alaska. Meetings and training happen online just as easily as in person.
If the site is in good shape and just needs someone to look after it, a Website Care Plan covers hosting, updates, backups, and support. If it needs an accessibility pass, my flat-fee Accessibility Review is a focused way to improve it. And if it’s time for a redesign, the Basic and Advanced packages on my Services page apply.
When we build a brand-new website for your organization, my work doesn’t stop on the day we launch. Instead, I always provide plenty of training so that you and your team are comfortable making edits and posting new content directly to your site. Live virtual trainings can easily be recorded and distributed within your organization as new staff come on board. In addition, I love getting follow up questions and answering back with screenshots and short videos. The goal of all this training is to empower you to own your website, to keep it up-to-date, and to maximize its effectiveness over the long haul.
My projects always include support for 6 or 12 months from the date of launch, and then after that, if you’d like to keep me on as your “website guy,” you can get one of my Website Care Plans. These flexible plans are totally optional; many clients find that they would like for me to continue hosting and supporting their site for years to come.
The short version: less is more, readability comes first, mobile is not an afterthought, and a good website works like a hardworking employee. I’ve written about each of these on the Process page, under Design.
I have a whole page that walks through it, from the first meeting to launch: The Process.